Implementation leads, partner success teams, and ERP operators80 minutes

Portal & Partner Enablement

Covers the real Portal Management surface for customer and vendor tickets, shared documents, returns, disputes, ASNs, invitations, portal users, SLA controls, activity, analytics, and partner follow-up.

Lesson sequence

1Portal hub and responsibility mapping 2Partner work queues and document exchange 3Portal analytics, workflow controls, and release coordination

What you'll learn

Operate the Portal hub from customer and vendor context

Manage partner-facing work through real ERP surfaces

Use portal activity, analytics, workflows, and release context to reduce partner drift

Knowledge check

What is the Academy source for partner enablement?